KNYGA Penny Cagan Managing Operational Risk in a Changing World

Practitioner manual to operational risk blending contemporary challenges with case studies Managing Operational Risk in a Changing World is both a practitioner's manual and a classroom text that blends nearly 40 years of frontline experience with emerging themes that define today's risk landscape, from climate change and ESG to AI, DE&I, cyber threats, and pandemics. Unlike existing titles that focus on defining operational risk or recounting its history, this book is organized around contemporary challenges, showing how frameworks and methodologies can be applied in practice. The book contains interviews with industry veterans, from Barings to Silicon Valley Bank, who share their perspective and strategy for managing operational risk. In Managing Operational Risk in a Changing World, readers will find insights on: Recent regulations focused on managing emerging risks, such as the Digital Operational Resilience Act (DORA) Firewalls, intrusion detection systems, and encryption as critical elements in a robust approach to cyber risk management Data governance and data controls—checking and cleaning up erroneous data, and performing independent reviews Operational risks associated with geopolitical events, including people, processes, technology, and external factors The operational risk discipline is in flux, with regulators raising expectations and new risks constantly surfacing. Managing Operational Risk in a Changing World is required reading for all OpRisk professionals, academics, and students seeking to stay ahead of the curve.