KNYGA Joanna Day What Clients Want from Law Firms

Discover the essential insights in "What Clients Want from Law Firms" by Joanna Day, published by Globe Law and Business Ltd in 2025. This compelling paperback explores the disconnect between lawyers' perceptions and their clients' true needs. With 199 pages of in-depth research, Day delves into the critical questions that every law firm must address: How can firms gain a genuine understanding of the client perspective? What do clients truly seek when choosing legal representation? This book provides invaluable guidance for lawyers aiming to enhance their client relationships and secure ongoing business. Equip yourself with the knowledge to not only meet but exceed client expectations, ensuring your firm remains competitive in today's legal landscape. Perfect for legal professionals looking to elevate their practice, "What Clients Want from Law Firms" is a must-read for anyone committed to client satisfaction and success.