KNYGA Gerry Osullivan Mediator's Toolkit, Second Edition

The Mediator's Toolkit, Second Edition, published by New Society Publishers in 2025, is an indispensable resource for anyone looking to enhance their mediation skills. Spanning 304 pages, this fully revised edition offers advanced techniques for asking powerful questions that delve deep into the heart of issues, shift perspectives, and effectively challenge entrenched thinking. Whether you are a seasoned mediator or just starting out, this toolkit equips you with the insights needed to navigate complex conflicts and achieve successful resolutions in various contexts. Elevate your mediation practice and transform your approach to conflict resolution with this essential guide.