KNYGA Carol (Lecturer in Veterinary Communication Skills at the University of Liverpool, UK) Gray Handbook of Veterinary Communication Skills

Enhance your veterinary practice with the Handbook of Veterinary Communication Skills, published by John Wiley and Sons Ltd in 2010. This essential textbook, spanning 224 pages, is the first definitive guide dedicated to the art of veterinary communication. It meticulously covers critical areas such as the foundational framework for veterinary consultations, along with professional, ethical, and legal considerations. Additionally, it offers invaluable insights on effectively communicating with clients and colleagues, as well as strategies for handling end-of-life discussions and other challenging situations. Whether you're a seasoned professional or a newcomer to the field, this handbook is an indispensable resource for fostering better relationships and improving client satisfaction in your veterinary practice.